This is how to deal with it, boys and not like them.
The guy doing Ansage is angry. They need the anger to dare doing Ansage. The one getting the Ansage makes the mistake to ask them both leave to another place. In the backyard or backside of the shopping mall this meant here in Hell's Kitchen a fight, which escalated quickly in knife fights which is why our Butterfly knifes were forbidden, because the Bundeswehr soldiers got smacked from everyone, not only GIs. So, goung outside is to start a fight on the tuff turffs.
Staying in a video controlled public area with witnesses creates a different scenario. If anyone starts shouting the shopping mall detective against theft will come being called by the sales personal and more cams will be recording what is going on.
The trick to lower the anger, if interested in a proper discussion or conversation about the issue, is to reply with a calm voice that you understand that many think like that and ask which parts are exactly meant by the statement.
Then you can drop your version and agree, except threats are stated, to leave in peace having heard each others direct statement.
Don't try with Polizei. They are the only gang that you cannot argue with. Do as told or fight.
Who can imagine them
dying in a street war all against one? Or anything more humiliating to retaliate 30 years of copy right theft?